Our work
Microfinance lending model
Customers receive capital loans to cover their business operational cost, develop more production activities, and generate legal income. Small flexible loan options will assist our customers, the marginalized people in Dien Bien, in familiarizing themselves with financial models and developing personal finance-management skills. Great flexibility in loan term, interest & principal repayment frequency are suitable with the growth cycle of plants and farm animals. Our calculated interest rate is "heavy" enough to motivate our customers to work, but "light" enough to not create too many difficulties for them to repay.
4,591 persons
Customers are disbursed loans
Over 80%
Loyal customers continue to borrow
90%
Customers are satisfied with ACE’s loaning services.
0.73%
30-day risky loan balance *
* For microfinance institutions, the risky loan balance <1% is rated well.
* Figures in 2020
Microsavings
Monthly or once every 4 weeks, current customers of the ACE Program deposit a small saving (minimum is 30.000 VND or 60.000 VND, depending on the type of group model). The purpose is to build a saving habit for our customers and to show them that saving a small amount of money periodically will become useful in the future when they have plans to invest in businesses or to cover unexpected incidents.
13,523 persons
Number of customers practiced saving habits
8.34 USD
The average amount of money per depositor
94%
Customers are satisfied with saving services.
96,500 USD
The total savings balance of The ACE Program
* Figures in 2020
Training
The ACE Program sets up training about finance, business, social, cultivation and livestock techniques. We use multi-sensory activities and games to increase participation and help participants memorize information with ease. Agriculture techniques are always combined with practice to help people gain hands-on experience. In 2020, ACE has organized 673 training workshops including:
Basic financial skills and knowledge
105 workshops
Introduction to business operation model, social vice prevention, and essential soft skills.
207 workshops
Agriculture techniques and ways to generate legal income
62 workshops
Understanding the complaints mechanism.
* Figures for 2020
Consultation
ACE pays regular visits to timely consult our customers and make sure that the loaned capitals are used effectively. In period of 2019-2020, ACE has conducted 2020 visits to several households including:
Agricultural business consultation
2,125 trips
Checking in with customers’ capital usage and giving agricultural consultation.
384 trips
Advising social affairs and following up with customer’s business activities.
89%
Customers are satisfied with the consultation services
* Figures in 2019 - 2020
Connection
Through subprojects, The ACE Program establishes fair trade between our customers and the current market. The subproject aims to build sustainable business models, both for our customers and the environment. We also connect our customers with social welfare systems such as public welfare for the disabled, Vietnamese citizen’s health insurance, and other humanitarian assistance to take good advantage of our social resources.
The rice
subproject
Instructing our customers to use microbiological fertilizer to create agricultural activities that are friendly with the environment.
The weaving subproject
Helping with traditional weaving restoration to generate more income for the local people in Dien Bien.
The organic cotton subproject
Instructing people to grow organic cotton trees for organic weaving activities.
The earthworm subproject
Helping our customers take advantage of Earthworm’s waste to produce organic fertilizer and food for animals.